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- 6 Posts
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- 0 Solutions
I am enjoying this thread as nothing really seems to change with each iPhone launch. The same is happening at many of the other carriers as well as the Apple retail stores at many of the launch locations (where fights are breaking out as people queue for the latest iPhone).
I ordered a 6+ 128 Gold on 15th September as I had no luck on the 12th. That order is showing as in progress and I did have the firephone text message that many on here have had sometime last week 
I was quoted 6-7 weeks when ordering an upgrade through O2 refresh, so do not feel that I have been over promised by O2 and dont care just so long as it comes when it comes...
Apple is notorious for struggling to meet demand on major product releases (iPad included) and really not surprising when demand is high.
Apple ALWAYS ensures that all their retail stores have stock first before any partners (O2 included). In many cases the stores only get a handful of phones each day depending on the size of the store and location.
Ever since the original iPhone, there have been queues, frustration and limited supply. The Apple retail stores have queues of scalpers ony interested in buying their 2 phone allocation just so they can get their cut and hand the goods over to the higher ups who will sell on eBay or re-sell the phones elsewhere.
It has got out of hand since the iPhone was released and every measure Apple puts in place to stop the re-sellers is circumvented...
O2 are screwed when all this goes on as they really only get what they get soon after the product launch.
Only the Apple stores get priority leaving everyone else frustrated and left with nowhere to post but on forums like these. Sure O2 should put better systems in place to minimise the aggro that is caused by demand exceeding supply especially given that O2 were first in the UK with the original iPhone.
Spare a thought though for the grief the staff at O2 must be experiencing whilst supply is 'deliberately' drip fed to them. This will all be over in a few more weeks and I just hope that lessons will be learned by O2 for the next 'big thing' from Apple or whomever. I can see why many on here are frustrated by what O2 may tell them regarding their order(s) but the staff are time constrained, may not have all the facts or even the right training and O2 do offer other products also. Not making excuses but I wouldnt want to be doing their job right now...
- 603 Posts
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@Anonymous wrote:I am enjoying this thread as nothing really seems to change with each iPhone launch. The same is happening at many of the other carriers as well as the Apple retail stores at many of the launch locations (where fights are breaking out as people queue for the latest iPhone).
I ordered a 6+ 128 Gold on 15th September as I had no luck on the 12th. That order is showing as in progress and I did have the firephone text message that many on here have had sometime last week
Apple is notorious for struggling to meet demand on major product releases (iPad included) and really not surprising when demand is high.
Apple ALWAYS ensures that all their retail stores have stock first before any partners (O2 included). In many cases the stores only get a handful of phones each day depending on the size of the store and location.
Ever since the original iPhone, there have been queues, frustration and limited supply. The Apple retail stores have queues of scalpers ony interested in buying their 2 phone allocation just so they can get their cut and hand the goods over to the higher ups who will sell on eBay or re-sell the phones elsewhere.
It has got out of hand since the iPhone was released and every measure Apple puts in place to stop the re-sellers is circumvented...
O2 are screwed when all this goes on as they really only get what they get soon after the product launch.
Only the Apple stores get priority leaving everyone else frustrated and left with nowhere to post but on forums like these. Sure O2 should put better systems in place to minimise the aggro that is caused by demand exceeding supply especially given that O2 were first in the UK with the original iPhone.
Spare a thought though for the grief the staff at O2 must be experiencing whilst supply is 'deliberately' drip fed to them. This will all be over in a few more weeks and I just hope that lessons will be learned by O2 for the next 'big thing' from Apple or whomever. I can see why many on here are frustrated by what O2 may tell them regarding their order(s) but the staff are time constrained, may not have all the facts or even the right training and O2 do offer other products also. Not making excuses but I wouldnt want to be doing their job right now...
....bravo that man!!!! 
Couldn't have said it better myself!!
