Well I "only" ordered on the 17th (iPhone 6 64GB SG) and I'm ridiculously frustrated with the communication (or lack of), so I can only imagine what it's like for those who ordered on the 12th...
I just got off live chat and asked about the business site too, and got told this:
Me: Can you explain why the O2 business site has *all* iPhone 6 models showing as "In Stock"?
Me: It seems rather unfair that a new customer can go to O2 business and get a phone *now*, while I have been waiting 2 weeks, and the money left my account 2 weeks ago, yet I have nothing...
O2: I understand your concern in this regards, however, the phone orders are merged on a daily basis from all channels of sales. Once the orders are merged the demand is more than supply which is resulting in the shortage of the Iphone.
Me: So the business site is lying?
O2: We did receive two consignments from Apple in the last week and the phones were distributed on a first come first serve basis.
Me: Ok, but I don't understand how they can be "in stock" for new business customers, and "out of stock" for customers who have been with O2 for 10 years
Me: unless the business site is lying about the availablilty
Me: ..or O2 don't care about existing customers and just want to get new ones
O2: I'm sorry if you feel this way. We do value your loyalty with us. We are trying our best to deliver the phones to our existing customers first as soon as possible.
