iPhone 6 Battery Issues
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31-07-2015 17:03 - edited 31-07-2015 17:04
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31-07-2015 17:03 - edited 31-07-2015 17:04
Lately? Primarily since the iOS 8.4 update? My battery charges very quickly and drains very quickly.
I've already done the usual hard reset, taking emails off push, waiting for the batter to go below 5% or turn itself off, restored it. Also, sometimes it turns itself off when it is at 5% whereas it used to turn itself off at 1% or 2%.
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on 31-07-2015 17:29
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on 31-07-2015 17:29
My friend uses the iPhone 6 and used these tips to try and self diagnose.
Look to the iPhone's Battery internal monitor to see if it highlights any particular App that is using the battery the most.
Settings , General , Usage , Battery Usage.
They connected up to iTunes , then restored and set the iPhone up as a new device. Make a back up to iTunes or iCloud first.
Used it as a new device to see if the battery had the same issues.
Then used the back up to download their information back onto it.
If you have an Apple Store local then you could have tests run on it.
Https://www.apple.com/uk/retail/geniusbar/
- 2478 Posts
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on 01-08-2015 11:41
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on 01-08-2015 11:41
I know the basic steps to do when people have battery issues, and the ultimate step of going to the Apple shop.
I was just wondering if anyone else has had these issues just since the 8.4 update.
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on 01-08-2015 15:48
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on 03-08-2015 21:45
I've noticed my battery usage to be higher with 8.4 (on my 6 Plus) but not by a large amount.
I've heard it mentioned (and experienced it myself) that Apple Music uses a fair bit of battery, not sure if you are using Apple Music @gemz4the1.
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on 04-08-2015 19:12
My advice, and as @Anonymous suggested, would be to restore the iPhone using iTunes, and to set it up as a new phone. You will need to reinstall your apps, but I've found that it's the most effective way to sort out a lot of issues such as this.
If that still doesn't work, have a chat with an Apple advisor on their website - they will send you a link which will enable you to send them a diagnostic report at the touch of a button. They will soon be able to see if it's a hardware issue and whether a replacement handset might be in order. I did it with my 6 Plus when I noticed my camera was a bit blurry, and they replaced it no questions asked.
Hope this helps a bit
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on 04-08-2015 19:59
Also try the following:
Go into Settings/Privacy/Location Services then System Services.
Have a look in here and see if "Setting Time Zone" is enabled. This setting basically enables the GPS (all the time) on your iPhone to determine what your location is to set the time zone, but too be honest its not really needed. This setting is a big battery drain.
Also, if you scroll right to the bottom and switch on "Status Bar Icon" this will show you if you have some app/service that is using the GPS on your iPhone.
With this setting enabled, you will see this symbol next to the battery level when you are using an app or service that is using the GPS on your iPhone.
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on 06-08-2015 13:40
- 2478 Posts
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on 07-08-2015 19:34
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on 07-08-2015 19:34
I don't have privacy turned on but I checked it anyway and made sure it was turned off.
I have restored it from back up but not as a new phone.
I think it may be an app but I don't know which one.
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