on 29-09-2014 18:55
on 29-09-2014 18:55
29-09-2014 18:57 - edited 29-09-2014 18:58
29-09-2014 18:57 - edited 29-09-2014 18:58
Hi
Press the top sleep wake button and home button together until the apple logo appears and then let go of both buttons. Your iphone will reset.
Also ensure the rocker volume is turned up enough and no case or screen shield is hindering the speakers and the speakers are clean of lint.
on 29-09-2014 18:58
Possibly a speaker problem? Have you recently used a different case?
Best option would be a visit to an Apple store if you have one local.
on 29-09-2014 19:09
on 29-09-2014 19:09
on 29-09-2014 19:14
on 29-09-2014 19:14
30-09-2014 10:25 - edited 30-09-2014 10:25
30-09-2014 10:25 - edited 30-09-2014 10:25
My sister had this problem when she got the iPhone 5s from me - I always had it on silent and didn't think nothing of the low volume on calls.
We took it to the Apple shop and they said it was the speaker/mic bit at the bottom of the phone and they would replace it. We went back after an hour to collect it and they said it was still having the same problem after they replaced it so we were given a replacement iPhone no problems
I hope you sort it out - please let us know how you get on @Anonymous