iPhone 5s not charging

[Souny82]

hi there, my iPhone has recently started not charging. It started playing up and switching itself off. But today it's charging when it's dead, coming back on at 3% then it just doesn't charge. Any ideas on what to do?

[adamtemp64]

1 How old is the phone

2 is this with all leads / chargers etc

[Anonymous]

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@Souny82 wrote:

hi there, my iPhone has recently started not charging. It started playing up and switching itself off. But today it's charging when it's dead, coming back on at 3% then it just doesn't charge. Any ideas on what to do?

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A quick few things I would do.

- Charge the phone so that it will power on, as you said it's working until it powers.

- Press and hold both the sleep/wake button and the home button, which will force the phone to do a hard restart.

- When the phone is on again, try charging.

If still not working...

- Check your Lightning connector port for dust, dirt, etc. - Check your lightning cable for the same.

- Try charging another lightning iOS device with the same cable to see if the cable is faulty or not.

- If it charges another device, contact apple support about your handset and tell them the situation, they'll run a diagnostics on the phone and perform some checks for you.

- Repair / Exchange with Apple as necessary, providing you don't have O2 / contract insurance and aren't in your first 28 days.

Hope this helps!

[MI5]

Try a different charger.

[viridis]

Buy an Android.

[Anonymous]

Buy a Samsung much more reliable 

[viridis]

Honestly tho, sounds like the charger isn't giving off enough amps, as said by mi5 and adamtemp64 ....
Try a different charger.

[Anonymous]

To add make sure it's a genuine official charger

[adamtemp64]

For clarity as long as the charger meets the required specification for the device as this is an iphone if it is Mfi certified it can be any manufacturer 

[Anonymous]

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@Anonymous wrote:

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@Souny82 wrote:

hi there, my iPhone has recently started not charging. It started playing up and switching itself off. But today it's charging when it's dead, coming back on at 3% then it just doesn't charge. Any ideas on what to do?

---

A quick few things I would do.

- Charge the phone so that it will power on, as you said it's working until it powers.

- Press and hold both the sleep/wake button and the home button, which will force the phone to do a hard restart.

- When the phone is on again, try charging.

If still not working...

- Check your Lightning connector port for dust, dirt, etc. - Check your lightning cable for the same.

- Try charging another lightning iOS device with the same cable to see if the cable is faulty or not.

- If it charges another device, contact apple support about your handset and tell them the situation, they'll run a diagnostics on the phone and perform some checks for you.

- Repair / Exchange with Apple as necessary, providing you don't have O2 / contract insurance and aren't in your first 28 days.

Hope this helps!

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Great recommendations!

@Souny82 was any of the advice useful ?