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Anonymous
Posts: 0
Accepted Solution

iPhone 5s keeps going blank even though it has battery

Why has my iPhone had two complete blackouts in the last week even though its under a year old

Posts: 89,255
Topics: 536
Solutions: 11,655
Registered: ‎04-04-2012

Re: iPhone 5s keeps going blank even though it has battery

Impossible to answer without seeing the phone but I suggest you contact Apple as under warranty they will replace it if found to be faulty.
https://support.apple.com/en-gb/contact
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: iPhone 5s keeps going blank even though it has battery

Have you tried a restore via iTunes
Former Staff
Posts: 1,192
Registered: ‎01-02-2017

Re: iPhone 5s keeps going blank even though it has battery

[ Edited ]

Hello @Anonymous

If you could give us more information... Sometimes it is really difficult to help without knowing Feedback

 

And thanks @Anonymous and @MI5 for trying! You are just Fantastic

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