Solved: Re: iPhone 5s keeps going blank even though it has...

Anonymous · ‎09-05-2017

Why has my iPhone had two complete blackouts in the last week even though its under a year old

MI5 · ‎09-05-2017

Impossible to answer without seeing the phone but I suggest you contact Apple as under warranty they will replace it if found to be faulty.
https://support.apple.com/en-gb/contact

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎09-05-2017

Impossible to answer without seeing the phone but I suggest you contact Apple as under warranty they will replace it if found to be faulty.
https://support.apple.com/en-gb/contact

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎10-05-2017

Have you tried a restore via iTunes

MercedesS · ‎10-05-2017

Hello @Anonymous

If you could give us more information... Sometimes it is really difficult to help without knowing

And thanks @Anonymous and @MI5 for trying! You are just

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