iPhone 5 v 5S signal strength disparity

[Anonymous]

There are numerous times when my wifesi Phone 5 and myiPhone 4S and since I have upgraded to a 5S, are having differing signal strength indications whilst in the house.  My wifes phone will often indicate 2/3 bars and mine will have "no network found" (even when side by side). It never seems to be the other way around.  When I get 2/3 bars she has the same.  This happened with my 4S and I thought maybe when I upgraded the problem would disappear.  Wrong.  I am getting the same problem.  That is not to say I don't get any signal.  I do get a signal but it has never been stronger than 3 bars as we are some distance from the mast.  However that is sufficient for most things especially with a strong WiFi signal. The problem seems to be with txt messages and I often get the "failed to send" notification.  My thoughts are that some app or something else on my phone is causing this.  When I upgraded I just "restored from back up" when I set up the 5S.

Anyone any ideas at all - or is this just an enigma!?

[MI5]

Could be anything.... Is either phone in a case for example?
I guess you may have had a new sim when you switched phones, but if not, or even if you did, try a sim swap.
Also try your wife's sim in your phone and vice versa......

[Anonymous]

Hi, Thanks for your response. Both phones are in cases. I had a new Sim so i can't see that being a problem.
Regards

[MI5]

Without trying the sims in opposite phones you won't be able to tell if it's a phone or potential account issue.
It's possible your phone isn't as sensitive to signals as your wife's is but it's the only way to prove it.

[Anonymous]

Hi Bazil

You could check your masts via http://status.o2.co.uk and look at where your masts are to see if obstructions are in the way via -> http://sitefinder.ofcom.org.uk/search ,and also if you have a local Apple Store you could have a diagnostic run at a Genius Bar via appointment -> http://www.apple.com/uk/retail/geniusbar/

You can restore the iOS via iTunes or within the phone, and opt to use as a new device ,and see if that helps. You can always use your back up at anytime to restore the data.

A possible help thread http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Do-you-have-poor-coverage-signal-Indoors-This-ma...

[Anonymous]

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@Anonymous wrote:
Hi, Thanks for your response. Both phones are in cases. I had a new Sim so i can't see that being a problem.
Regards

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I only know of issues being caused by a case is if it's a metal one. 

[Anonymous]

Picking up on what @MI5 just said about the sensitivity, you may find the answer on here for this kind of Enigmas

 Blue Tick Handsets , may be relevant...?

http://crowdsupport.telstra.com.au/t5/Coverage-Network/Updated-Blue-Tick-Handsets-List-please/td-p/1...

[Anonymous]

Different phones different antennas?

[Anonymous]

The signal strength the handsets show are often not very accurate.

On the iPhone dial *3001#12345#* at the look at the dBm in the top left corner. Anything over -100 is very poor signal (-70 is the strongest i believe).

This will give you idea of the signal strength the handset is picking up.

[Anonymous]

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@Anonymous wrote:

The signal strength the handsets show are often not very accurate.

On the iPhone dial *3001#12345#* at the look at the dBm in the top left corner. Anything over 100 is very poor signal (70 is the strongest i believe).

This will give you idea of the signal strength the handset is picking up.

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I received ->

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