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iPhone 5 not connecting on costa 02wifi

Anonymous
Not applicable
Hi I have just bought a new iPhone 5, come to costa and cannot use the wifi. Does anyone know why? It shows that connections is established, but when I go to safari, the page would not open. So, O2 wifi icon showing connected, but safari would it open the pages. Ah, yes I forgt to mention, that I'm a 02 customer.
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adamtemp64
Level 66: Unequalled
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Have you created an o2 wifi account yet and signed in using that or downloaded the o2 wifi app ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Have you created an o2 wifi account yet and signed in using that or downloaded the o2 wifi app ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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perksie
Level 69: Guiding Light
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Registered:

The chances are your phone has connected to a non-O2 hotspot, more here:

 

https://www.o2wifi.co.uk/my/start

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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