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iPhone 5 Visual Voicemail Problem

Anonymous
Not applicable

Hi

 

Wonder if anyone has any ideas on this.  I cant seem to set up my voicemail, everytime I try it say "Unable to connect - try again later".

 

I have the iOS6.1 and the 02 profile settings for pay monthly are installed and I can browse the net over 3g & Wi-fi ok.

 

All ideas gratefully recieved!

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MI5
Level 94: Supreme
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Registered:
You need idata for VM.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144189 Posts
  • 634 Topics
  • 27632 Solutions
Registered:
You need idata for VM.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

MI5 is right, it will only work if you are on an iPhone specific tariff. Call CS and see if the data bolton can be changed for iPhones?

 

Remember you can still call Voicemail on 901 from any o2 phone slight_smile

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