iPhone 5 SERIOUS battery issue!

[Anonymous]

Hi all,

I upgraded to iPhone 5 at the beginning of December and was thrilled with it until the last week.

The battery started needing charging 2 - 3 times a day, in the beginning this would get me to 100% but it would drain within 4 hours to flat.

I folllowed all the advice in these forums - turn off location, 3G the diagnostics stuff to O2, and I also deleted a load of Apps that I thought could be draining the battery like Google maps, medication reminders etc etc.

Anyway the long and the short of it is that now my phone managed 20% of charge overnight and being off at the same time. I timed it from the moment I switched on until the battery died at 4 minutes 32 seconds! It dies completely if I unplug it from the charger and the only way to get any charge at all is to charge it with the phone off.

Obviously I need to shout at someone but does anyone know what the problem could be and if there is any solution other than shouting at O2 until they replace it?

Thanks in advance for any help and sorry if I haven't explained it very well - I'm not very techy!!

Thanks!

x x x

[Liquid · Accepted solution]

Ouch. To me it sounds as though the battery is naff. I don't think you'll be able to do anything except have it replaced.

My advise is to book an apple store appointment and get it swapped out.

http://www.apple.com/uk/retail/geniusbar/

Book there^^ back up everything before you take it. Also make sure you keep the sim(obviously really but some people don't)

Hope this helps.

[Anonymous]

Thanks for answering so quick!

I kinda thought that might be the case - harumph:smileysad:

x x

[Liquid]

No worries:)

Annoying isn't it:(

I'm currently on my 4th iPhone 5 and my latest one only allows me to use the home button after beating it:(

Pretty sure ill get banned from the apple store soon haha.

[Anonymous]

Just to add....

Take your receipt with you just in case and try to steer away from visiting on a weekend or you'll spend a lot of your time trying to get past all the kids !

[Anonymous]

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@Liquid wrote:
No worries:)

Annoying isn't it:(

I'm currently on my 4th iPhone 5 and my latest one only allows me to use the home button after beating it:(

Pretty sure ill get banned from the apple store soon haha.

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4th one? Shouldn't that be telling you something maybe you should try a 4s or a sIII

[Liquid]

I'm waiting on someone to see if they can get me another phone first. Otherwise ill just have to go buy a new one. Thinking z10 at the moment:)

[Anonymous]

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@Liquid wrote:
I'm waiting on someone to see if they can get me another phone first. Otherwise ill just have to go buy a new one. Thinking z10 at the moment:)

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What about waiting for the s4 though

[Liquid]

Not a huge fan of samsungs series. S4 might grab my attention but I'm not sure yet.

[Anonymous]

Gotta be better than the iPhone 5 though specially with your luck