16-09-2012 15:13 - edited 16-09-2012 15:14
I did notice that and have no idea. The pricing does seem very inconsistent. I can only say what they told me so whether that is the truth is anybodies guess.
on 17-09-2012 10:24
Im wondering whether o2 would release more stock online on launch day at the preorder price or would it be completely different and more expensive??
on 17-09-2012 11:45
When the pre-orders started, on the Carphone Warehouse website, they were the same as O2's, i.e the £31 pm 1GB data 16gb handset was £199.99. I've just re-looked and they've changed to reflect the lower pricing that is shown on the O2 'Retail Stores' lists!! So the exact same contracts are cheaper with Carphone Warehouse than they are with O2 now.
When i pre-ordered the phone, it said the stock was being fulfilled by Carphone Warehouse. So I have now paid £40 more with O2 than I would have done with the Carphone Warehouse, and my order is actually being dealt with by... the Carphone Warehouse!!
What's with that?? I need an O2 representative to clear this up...
on 17-09-2012 15:12
Just to update you all from my own post yesterday - I have very politely emailed email@example.com now in light of everyone having been told different things and now what has come to light as far as CPW prices being cheaper on their own site. I asked for the official explanation and whether anything can be done to help / compensate anyone who has seemingly been overcharged for pre-ordering. I posted the link to this thread and asked them to read through it.
The theory that the extra charges are for CPW processing pre-orders on O2's behalf doesn't really hold up now in my eyes since CPW themselves have lowered their prices...... but we shall see what they say.
On this page it does state they aim to respond within 5 working days:
However - the automated response I got says within 14!!
Thanks for your email. We’ll get in touch to discuss it within fourteen days.
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Just click the button below to start.
They’re available every day, 8.30am till 10pm.
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I will post when I hear back from them anyway!
on 19-09-2012 14:00
Has Anyone got any further with this?
I was over charged for my pre-order of a 64GB on the 24 x £41... charged £249.99 instead of £209.99
To add insult to injury my girlfriend was overcharged in Carphone Warehouse on the 32GB 24 x 31 .... Charged £269.99 instead of £249.99.
What on earth is going on?
on 19-09-2012 14:03
Orange are doing it cheaper and so are vodaphone both with 2gb data. It angers me that ive been with o2 over 10 years,yet i can walk straight into a better deal with a rival company
eg 02 £41pm 1gb 49.99 phone
voda £ 42pm 2gb 49.99 phone
orange £41 pm 2gb 29.99 phone
but do you use 2gb of data - honestly - I would say I am a heavy user and i only use 200 - 300mb per month, check your bills