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iPhone 4S will not access mobile sites via home wifi

Anonymous
Not applicable

Recently due to having to perform a reset to factory settings to fix a minor problem (photos wouldn't rotate), my iPhone 4S will no longer access "mobile websites" via home wifi.

 

It will access any "full" site but half my apps (that require internet access) don't work now.

 

I have rebooted the phone and the router numerous times.

Checked internet access/ security and all is normal, indeed all other devices work no problem.

 

3G will load anything up no problem it's only when trying to access mobile sites via wifi it will initially access the site but won't fully load anything.

 

I have tried every solution so far on the internet with no joy and i'm about to smash the phone off a wall, PLEASE HELP ME !!!

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Anonymous
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Ok, appear to have solved it but unsure why, here's what I did.....

I logged into google via safari and when I activated my google account everything started working again!
The browser was somehow blocking wifi access, anyhoo all good now slight_smile

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MI5
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Can I just clarify that you are saying no wifi connectivity at all ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Hi, No just as I said, the wifi appears to work fine if i type in a web address to safari, as long as it's not a "mobile" web address!

 

Weird, only happened after resetting the handset, would be grateful for any help slight_smile

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MI5
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OK, got it now... Have you tried on a different wifi connection. Have you deleted your connection and re connected ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 10
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Anonymous
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It appears to work on other wifi connection just not my regular home one now.

Yes i've deleted and reinstalled wifi at phone and router several times, phone and router say its connected and signal strength max, just wont load the mobile sites for example if i type in youtube.com and go to main site it will play any clip no problem, but when i hit the app on phone it takes me there but just spins the timer as though it's buffering, another example the SKYGO app says there is no connecftion although one is showing..... list goes on Argh

 

Appears an access issue for apps and mobile web only......... when on 3G it works fine (but obviously is chewing up the data allowance)

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MI5
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TBH I'd be looking at the router. It doesn't sound like anything is wrong on the phone.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 10
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Anonymous
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Yeah I thought so but went into the router settings to check it wasn't blocking my iPhone, reset everything and ensured that there were no restrictions or security issues.

Router says everything OK and all other devices load up and work okay, it was only after i performed a master reset of the phone this happened.....

 

Thanks for trying, I will phone my ISP and see if they can help slight_smile

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Anonymous
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unfortunately ISP have tested router now and there are no issues whatsoever!
Massive frustration!
Message 8 of 10
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Anonymous
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Ok, appear to have solved it but unsure why, here's what I did.....

I logged into google via safari and when I activated my google account everything started working again!
The browser was somehow blocking wifi access, anyhoo all good now slight_smile
Message 9 of 10
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jonsie
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Message 10 of 10
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