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iPhone 4 to 5 set up

Anonymous
Not applicable

I had my iPhone4 contract with O2 and have just upgraded to iPhone5. I have followed the set up instructions and wifi etc works but it will not connect to the network?? Help!!  My iPhone 4 is still working for messages and calls.

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adamtemp64
Level 66: Unequalled
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you have completed the swap my sim process to swap to the new nano sim? http://swapmysim.o2.co.uk/

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Message 2 of 3
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

you have completed the swap my sim process to swap to the new nano sim? http://swapmysim.o2.co.uk/

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable
Usual turn around is 24 hours for all the services to reboot but can on occasion take a while longer.

Keep turning it off then on every once in a while.
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