Solved: iPhone 11 roaming switch on

Fer · ‎06-07-2020

Hi....I just arrived to Netherlands and the roaming is not working....despiste I switched the roaming on....what can I do?

MI5 · ‎06-07-2020

@Fer

Is nothing working or just no data?

If it's only data, change your apn to "mobile.o2.co.uk"

If nothing, contact customer service as above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Bambino · ‎06-07-2020

@Fer You need to speak to customer service to have your roaming enabled.

Guide: Coronavirus Community Help and SupportUse Skype to call. Try 0800 977 7337 first. Use the Lost/Stolen or Fraud option if you have to.

I DO NOT WORK FOR O2

MI5 · ‎06-07-2020

@Fer

Is nothing working or just no data?

If it's only data, change your apn to "mobile.o2.co.uk"

If nothing, contact customer service as above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Fer · ‎08-07-2020

Hi....sorry but still not working. It was connected to the wifi. I dis the change but still not working

O2

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