Re: iPad cellular issue

Anonymous · ‎04-08-2015

I am paying for cellular data on my iPad, however it seems to have stopped working. Shows connected to O2 and signal strength, however no 3G, 4G, gprs or even E. I have checked APN settings and even reset them and done several soft resets but nothing works. Any ideas? Thanks in advance

perksie · ‎04-08-2015

Possibly a mast fault in your area, check here and report it if nothing shows: http://status.o2.co.uk/

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎04-08-2015

Have you got data turned on in settings?

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Anonymous · ‎05-08-2015

Yes, all switched on 👍🏻

Anonymous · ‎05-08-2015

No, I don't think so, my iPhone (also on O2) is fine, also it is not just in my area 😔

Cleoriff · ‎05-08-2015

Hi @Anonymous

Check your settings via this help link (note the differences for contract and payg)

https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/td-p/544210

Veritas Numquam Perit

Anonymous · ‎05-08-2015

Hi @Cleoriff,
Many thanks for your suggestion, but still not data 😔

O2

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