09-02-2019 17:31 - edited 09-02-2019 17:32
09-02-2019 17:31 - edited 09-02-2019 17:32
Hello
i got the iPhone Xs max this week, I’ve come from Samsung s8+.
I wanted to back up my photos so I purchased 50gb iCloud. I clicked back up and in settings under iCloud it said I’d backed up 25gb of data, I had switched on iCloud Drive, but when I went into files app to view my iCloud items there was noting there and it said I’d not used any iCloud storage. In settings if I turned on iCloud photos (I think that was that option) it then showed in iCloud settings that I’d only backed up 25mb of data or something stupid, as though the photos vanished from the back up I’d done to my iCloud. Argh so confusing. I’ve watched videos and Googled but still getting nowhere.
Where can you view your iCloud account and it’s contents? I’m so confused and it’s making me question should I have just waited for the Samsung s10 haha, far easier.
Thank you
Ju
Solved! Go to Solution.
09-02-2019 22:53
09-02-2019 22:53
@Juju79 how to use iCloud here https://support.apple.com/en-gb/HT204264
09-02-2019 17:51
09-02-2019 22:15
09-02-2019 22:15
Thank you.
That just takes me to a screen to click set up iCloud on your device and page with instructions comes up.
I’ve already for iCloud set up on my phone, I just can’t view my cloud anywhere to see the things I’ve saved to t, if that makes sense.
Thank you
Ju
09-02-2019 22:53
09-02-2019 22:53
@Juju79 how to use iCloud here https://support.apple.com/en-gb/HT204264
10-02-2019 09:41
10-02-2019 10:44
10-02-2019 10:48
10-02-2019 10:48
Tbh with you @Juju79 I just use Google photos app on my iPhone.
It's easier and less hassle than icloud which is designed more for syncing multiple apple devices rather than what you want to do.
10-02-2019 10:51
10-02-2019 11:33
10-02-2019 11:33
10-02-2019 17:40
If you want to check the photos are backed up to iCloud you can do so in settings/tap on your user account at the top/iCloud/Manage Storage
You should see something similar to this (my photos are in yellow)
You will not see the photos in iCloud Drive as photos sync with the photos app on Apple devices. The main point of iCloud Photo Library is to sync your library across devices without needing to use device storage. My photos library for instance takes 570GB of storage which would only fit on one of my iOS devices and one of my macs. The other devices have low res versions of the photos synced to them to optimise device storage
iCloud Drive where you looked for photos is more for documents and is used a lot more on macs than it is on iOS devices