on 12-06-2017 10:52
hello i lost my phones in 1.06.2017 i recevie the mail with he claim i reply with the documents but without answer . i want to know how long is gonna take to recevie my phones because already are 10 days ....and i need at work ...kinds regards Cristina
Solved! Go to Solution.
on 12-06-2017 11:14
You need to contact O2 directly.
This isn't customer services so we cannot help with your claim http://www.o2.co.uk/contactus
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 13-06-2017 10:21
Hi @Anonymous sorry to hear you lost your phone. How are you getting on, did you manage to get a hold of someone in customer service to sort this for you?
Welcome to the community!
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?