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i lost my phones

Anonymous
Not applicable

hello  i lost  my  phones in  1.06.2017  i recevie  the  mail  with he  claim  i reply  with  the  documents  but  without  answer  . i  want  to  know  how long is  gonna take  to recevie  my phones  because   already are  10 days ....and   i need at work  ...kinds regards Cristina 

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MI5
Level 94: Supreme
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Hi @Anonymous

You need to contact O2 directly.

This isn't customer services so we cannot help with your claim http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143425 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

Hi @Anonymous

You need to contact O2 directly.

This isn't customer services so we cannot help with your claim http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

@Anonymous You need to chase up customer service or complain here

 

http://www.o2.co.uk/how-to-complain

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Marjo
Former Staff
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Hi @Anonymous sorry to hear you lost your phone. 😞 How are you getting on, did you manage to get a hold of someone in customer service to sort this for you?

Welcome to the community! slight_smile

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