on 15-03-2017 12:47
on 15-03-2017 12:47
hi my name is jacky i have my phone bill and have noted that my bill is very high due to a call i made to the tax about my wages, i was shocked but when i put the number into the internet i found out i have been scammed as other people have been scammed the same it is a number that has you holding for 8min 20 sec and cuts out as if its my phone what has cut out when it is not, and then you re dial and it does the same, people on the internet are furious about this and there calls last the same amount of time 8 mins 20/21 sec,
is there anything that can be done about my bill
thanks
Solved! Go to Solution.
on 15-03-2017 13:07
Hi @Anonymous
Give customer services a call http://www.o2.co.uk/contactus and if it's a known scam they will reimburse you.
on 15-03-2017 13:07
Hi @Anonymous
Give customer services a call http://www.o2.co.uk/contactus and if it's a known scam they will reimburse you.
16-03-2017 08:55 - edited 16-03-2017 08:56
16-03-2017 08:55 - edited 16-03-2017 08:56
Just for future reference, it's always wise to check any number you're going to dial before doing it. Unfortunately it does sound like it might be a scam, and I hope you get reimbursed. Although I don't think O2 have to necessarily reimburse you as you dialled the number willingly.
Btw, could u tell us what the number was at all? Might be useful for ppl in the future
on 16-03-2017 09:06
on 16-03-2017 09:06
@gindygoo wrote:
Btw, could u tell us what the number was at all? Might be useful for ppl in the future
http://www.taxvol.org.uk/scam-warning-phone-message-threatens-hmrc-lawsuit/