- 1 Posts
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- 0 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 93186 Posts
- 609 Topics
- 6967 Solutions
Call customer service and ask them to transfer your old number to the new account. That will automatically end your old account and generate the final bill. Do not use live chat for this.
More information here but you need only call customer service.
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
- 93186 Posts
- 609 Topics
- 6967 Solutions
Call customer service and ask them to transfer your old number to the new account. That will automatically end your old account and generate the final bill. Do not use live chat for this.
More information here but you need only call customer service.
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
- 5434 Posts
- 304 Topics
- 65 Solutions
Hi @scottashworth, how are you getting on with this? Let us know if you made any progress or have additional questions 
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