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Anonymous
Not applicable

hello.

im new to o2 i orderd pay monthly sim only what i recived work good registered online and download app from app store using iphone 6s plus the only thing it show me my bill . on both online and app minustes .. sorry theres been problam try agian later .. data same . text same only show bill ..

online & app same dont show any allowance . unstalled app . installed agian restart mobile same.

do i miss somthing . any help appreciated

 

thanks

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MI5
Level 94: Supreme
  • 128279 Posts
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Registered:
Give customer service a call to reset the account details for you http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128279 Posts
  • 614 Topics
  • 22547 Solutions
Registered:
Give customer service a call to reset the account details for you http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Marjo
Former Staff
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Registered:

Hey @Anonymous how are you getting on? Did Customer Services manage to help you with the app? slight_smile

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