on 15-10-2020 18:05
Evening,
can anyone help please?
My Iphone 8 on iOs 14.01 will not send emails on my BTinternet account using O2 mobile data.
It works perfectly on wifi and on my Mackbook
My iCloud email works perfectly on my iPhone by wifi and mobile data
Makes no sense to me is io O2? BT? or my iphone?
Error message reads:
Cannot send mail
the sender address was invalid
on 15-10-2020 18:34
Sounds like the smtp sever or port is wrong in your email account settings.
on 15-10-2020 18:37
on 15-10-2020 18:37
on 15-10-2020 18:43
on 15-10-2020 18:43
I thought that, however theres no typo's and anyway using the exact same address / typing it works perfectly on wifi and through my macbook.........
seems strange to me thanks for your answer though
on 15-10-2020 18:51
on 15-10-2020 18:51
Have you enabled SSL and ticked to use same username and password as incoming server?
on 15-10-2020 18:56
on 15-10-2020 18:56
Thanks for your response,
Yes just checked that, as I said, it works fine on wifi to iphone and on macbook.......Ive not changed its at all since setup. Could it be the upgrade to iOs14.....14.01? But again, all settings are the same for mobile data or wifi in the mail program?,,,,, or am I missing something there......I'm IT literate but not fluent!!
on 15-10-2020 19:00
on 15-10-2020 19:00
So did it work on data OK before the update?
iOS 14 has caused no end of problems so I wouldn't be surprised if that broke it.
You can also try both ports 465 and 587 in the smtp settings.