data

[Anonymous]

I have had to increase my data twice in 2 days. This is very unusual for me and I also note that when I go into my 'data ' usage it says I have some left yet I dont?

[Beenherebefore]

Seems to have been several data problems reported on here over the last few days.
Perhaps another of O2's systems is glitching ?

[MI5 · Accepted solution]

@Anonymous

We cannot help with account specific issues.

Please contact customer services http://www.o2.co.uk/contactus

If data is not working try texting the word "Active" to 2020 and save the settings that get returned to you.

[jonsie]

 Yet another iPhone data issue. Thought this was fixed...

[Anonymous]

Have we had a "mysterious" Apple update again thats turned on WiFi Assist?

[jonsie]

Maybe....its strange how this seems to have started up again this week. 

[MI5]

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@Anonymous wrote:

Have we had a "mysterious" Apple update again thats turned on WiFi Assist?

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No, wifi assist setting is retained after an update.

The only time it would turn back on is if the phone was completely reset or sync'd to a backup that had it turned on.