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Anonymous
Not applicable

on ‎07-12-2017 10:36 - last edited on ‎08-12-2017 11:37 by

on ‎07-12-2017 10:36 - last edited on ‎08-12-2017 11:37 by

 How do I close my account?

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MI5
Level 94: Supreme
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on ‎07-12-2017 10:45

on ‎07-12-2017 10:45

Please see help here on cancelling https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
If you want to keep your number you will also need PAC https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153139 Posts
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on ‎07-12-2017 10:45

on ‎07-12-2017 10:45

Please see help here on cancelling https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
If you want to keep your number you will also need PAC https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Lizzy-Beth1
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on ‎07-04-2021 20:31

on ‎07-04-2021 20:31

Hi
Please close my account with 02
Best Wishes
Elizabeth Amini
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MI5
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In response to Lizzy-Beth1
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on ‎07-04-2021 20:44

on ‎07-04-2021 20:44

@Lizzy-Beth1 

As per the thread you posted on, how to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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