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cellular data all of a sudden wont work iphone 4

Anonymous
Not applicable

outside of wifi iphone 4 wont connect to interent and all the data settings seem to be correct

 

idata.o2.co.uk etc

 

pay monthly customer

 

any ideas?

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Anonymous
Not applicable

Hi,

 

Check the service status where you live.

 

http://status.o2.co.uk/

 

If you get stuck then give 02 a call on 202.

 

Try removing your Sim Card and wiping it down to remove static build up.

 

Another option is to replace your current Sim Card by picking up a blank Sim Card from your local 02 shop, or ask for one to be posted to you.

 

Then carry out the SwapMySim procedure.

 

I have included the link to do this.

 

http://swapmysim.o2.co.uk/

 

Take into account it takes from approx 2 hours to 24 hours to fully activate, and by turning your phone off and on throughout this period helps to reset your services.

 

Also you could book the iphone in with an Apple Genius Bar.

 

http://www.apple.com/uk/retail/geniusbar/

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
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Registered:

check your bolton in myo2 must be iphone data for idata to work.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 3
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Anonymous
Not applicable

Hi,

 

Check the service status where you live.

 

http://status.o2.co.uk/

 

If you get stuck then give 02 a call on 202.

 

Try removing your Sim Card and wiping it down to remove static build up.

 

Another option is to replace your current Sim Card by picking up a blank Sim Card from your local 02 shop, or ask for one to be posted to you.

 

Then carry out the SwapMySim procedure.

 

I have included the link to do this.

 

http://swapmysim.o2.co.uk/

 

Take into account it takes from approx 2 hours to 24 hours to fully activate, and by turning your phone off and on throughout this period helps to reset your services.

 

Also you could book the iphone in with an Apple Genius Bar.

 

http://www.apple.com/uk/retail/geniusbar/

Message 3 of 3
3,437 Views