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bolt ons

Anonymous
Not applicable

hi any advice about how to remove bolt ons that my teenager has added to her phone please

Message 1 of 7
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Anonymous
Not applicable

@Anonymous you can remove them yourself in your myo2 account if you have access to the particular account 

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Cleoriff
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@AnonymousInfo for My O2 here http://www.o2.co.uk/myo2

Or if you need to ring customer services then use the details in this link https://www.o2.co.uk/contactus

This is all supposing your daughters account is in your name?

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
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MI5
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What bolt ons have been added?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
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Anonymous
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@MI5 I'm guessing data 

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MI5
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I'd rather not guess as the advice would be different depending on the type of bolt on.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
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Marjo
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Hello @Anonymous! Welcome to our forum! slight_smile

Did you manage to check in My O2 if you can remove the unwanted bolt-ons as mentioned above or do you still need help with it? If you let us know which bolt-ons you meant specifically, our members might be able to help a bit more in detail. Thanks! slight_smile

Message 7 of 7
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