Re: bolt ons

Anonymous · ‎11-08-2017

hi any advice about how to remove bolt ons that my teenager has added to her phone please

Anonymous · ‎11-08-2017

@Anonymous you can remove them yourself in your myo2 account if you have access to the particular account

Cleoriff · ‎11-08-2017

@AnonymousInfo for My O2 here http://www.o2.co.uk/myo2

Or if you need to ring customer services then use the details in this link https://www.o2.co.uk/contactus

This is all supposing your daughters account is in your name?

Veritas Numquam Perit

MI5 · ‎11-08-2017

What bolt ons have been added?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-08-2017

@MI5 I'm guessing data

MI5 · ‎11-08-2017

I'd rather not guess as the advice would be different depending on the type of bolt on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎14-08-2017

Hello @Anonymous! Welcome to our forum!

Did you manage to check in My O2 if you can remove the unwanted bolt-ons as mentioned above or do you still need help with it? If you let us know which bolt-ons you meant specifically, our members might be able to help a bit more in detail. Thanks!

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