cancel
Showing results for 
Search instead for 
Did you mean: 

bolt ons

Anonymous
Not applicable

hi any advice about how to remove bolt ons that my teenager has added to her phone please

Message 1 of 7
3,672 Views
6 REPLIES 6

Anonymous
Not applicable

@Anonymous you can remove them yourself in your myo2 account if you have access to the particular account 

Message 2 of 7
3,669 Views

Cleoriff
  • 103845 Posts
  • 780 Topics
  • 4902 Solutions
Registered:

@AnonymousInfo for My O2 here http://www.o2.co.uk/myo2

Or if you need to ring customer services then use the details in this link https://www.o2.co.uk/contactus

This is all supposing your daughters account is in your name?

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Message 3 of 7
3,657 Views

MI5
Level 94: Supreme
  • 119534 Posts
  • 605 Topics
  • 17455 Solutions
Registered:
What bolt ons have been added?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 7
3,641 Views

Anonymous
Not applicable

@MI5 I'm guessing data 

Message 5 of 7
3,630 Views

MI5
Level 94: Supreme
  • 119534 Posts
  • 605 Topics
  • 17455 Solutions
Registered:
I'd rather not guess as the advice would be different depending on the type of bolt on.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 7
3,590 Views

Marjo
Former Staff
  • 7880 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hello @Anonymous! Welcome to our forum! slight_smile

Did you manage to check in My O2 if you can remove the unwanted bolt-ons as mentioned above or do you still need help with it? If you let us know which bolt-ons you meant specifically, our members might be able to help a bit more in detail. Thanks! slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
signature

Message 7 of 7
3,541 Views