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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9110 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382347 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Watch contract stuck “activating”

Any ideas how I get this resolved? I am on a monthly sim-only contract and have added Apple Watch for £5 per month. The status on my iPhone is “activating”. O2 services can’t see my contract online but I have received a contract via O2 text message.

Vostick by Level 1: Joiner
  • 2703 Views
  • 8 replies
  • 0 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382347 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Watch won’t activate

My Apple Watch has been stuck on “activting” for 3 days now, Iv tried calling O2, tried there bot and to get a live advisor but nothing for 5 hrs now! Please can someone help

Caseynw03 by Level 1: Joiner
  • 433 Views
  • 1 replies
  • 0 kudos

Resolved! Third Party Insurance + Switch Up

Hello, I have an iPhone 15 on contract with O2 and have insurance with Apple instead of O2 as it was cheaper. I was wondering whether if I made a claim through Apple Care and received a brand new phone would I still be able to use switch up with it b...

jmilner by Level 3: Thinker
  • 580 Views
  • 1 replies
  • 0 kudos

Parcel delivered to wrong address

DPD was meant to deliver my parcel today with code NC31397676 but instead the picture clearly showed an area that wasn’t mine and someone named “Kelly” picking up the order. I would like to know my options in order to receive my package.

7Rhys by Level 1: Joiner
  • 420 Views
  • 2 replies
  • 0 kudos

Resolved! TrueDepth camera fault

My daughter has an iPhone 13. When using the front camera it has multiple magenta vertical lines during front camera preview and also images then taken. Rear camera is working fine. I took phone into an apple shop and they said it was a hardware fail...

Jade52 by Level 1: Joiner
  • 526 Views
  • 1 replies
  • 0 kudos

Apple Watch data plan not working

Along with many others from reading recent posts I’m struggling to connect my series 8 Apple Watch to my data plan. When I got the watch last week, all seemed to be fine but once I started leaving my phone at home I noticed the data plan wasn’t kicki...

GemH by Level 1: Joiner
  • 15474 Views
  • 69 replies
  • 0 kudos

Resolved! Apple Watch Error Code 14

Hi, another Error code 14 after receiving the watch back from Apple repair when trying to set up cellular. If someone could DM me to sort please I'd appreciate it.

SteveG1 by Level 1: Joiner
  • 3472 Views
  • 15 replies
  • 0 kudos

Transaction

I got charged twice for AirPods that I bought