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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9091 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382271 Views
  • 4 replies
  • 0 kudos

O2 Data Charges Abroad

I need some help please. I have come back from 4 days in Morocco and have just had my bill come through for £210.00!!! I checked online before i left for 'Standard abroad charges' and it states all the usual about texts/mins etc and data is £6.00 per...

Anonymous by Not applicable
  • 4636 Views
  • 18 replies
  • 0 kudos

Resolved! Data roaming

Hi, I have incurred £20.98 in international data charges despite disabling data roaming ever since I left the uk 3 days ago for a holiday in Jamaica. This was for Sunday just gone. Any ideas why this should happen. I have a iPhone 6 and have turned o...

Anonymous by Not applicable
  • 3063 Views
  • 5 replies
  • 0 kudos

Resolved! Upgrade

I get my new 7plus tomo, ive backed up icloud, willl everything therefor transfer from old phone to new?

Anonymous by Not applicable
  • 2156 Views
  • 4 replies
  • 0 kudos

Resolved! App charges?

Hi ive just gone on my o2 account and noticed that I'm being charged £4.50 a week for an app or something what I've not joined up to. i don't recall joining anything because I don't use my phone these days. How owe can I cancel this? If I don't know ...

Anonymous by Not applicable
  • 1805 Views
  • 2 replies
  • 0 kudos

Resolved! Using local sim in iPhone 7 abroad

I am travelling to Thailand and would like to use my iPhone 7 and all its functions whilst away is calls, messaging, maps, internet, mail. Cheapest way is to use a local sim but how do I check if my phone is locked with O2

Didi1 by Level 1: Joiner
  • 2042 Views
  • 3 replies
  • 0 kudos

Resolved! sim activation

I have received new sim and needs to activate it

Anonymous by Not applicable
  • 3736 Views
  • 2 replies
  • 0 kudos

Issues sending regular texts with an iphone se

Hi I recently upgraded to an iphone se. I had to sim swap to do this.Since the iphone se did an update to 10.3.2 - there has been intermittent problems sending text messages.It sends imessages ok. I can send to certain numbers (my husbands he has a b...

Anonymous by Not applicable
  • 2513 Views
  • 6 replies
  • 0 kudos

Roaming

My phone won't work in Ibiza and I need to speak to my elderly mom. What can I do

Anonymous by Not applicable
  • 2690 Views
  • 4 replies
  • 1 kudos

O2 app

Just downloaded the app for my iPad and my sign in details are not recognised. I thought I had forgotten my password so have accessed my account via the website then armed with the correct details I tried again but it will still not accept. Any sugge...

Anonymous by Not applicable
  • 1957 Views
  • 3 replies
  • 0 kudos