Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Apple Watch

Do O2 have any plans, this year (2018) to be FULLY compatible with the Apple Watch ?

Resolved! Apple Watch series 3

Come on 02, when are we joining the Apple Watch series 3 party?we are months late!

Sim not working

I have purchased an iPhone 7 Plus which is supposed to be unlocked. Looking at the settings it appears to be locked to o2 however my o2 sim currently used in iPhone 8 says it needs activating in the 7 plus but then tells me this can’t be done. Can an...

Resolved! No mobile data network in Singapore

I am in Singapore and get an error message saying that "Could not activate mobile data network you are not subscribed to a mobile data service" I have just come from Dubai where everything was OK. I had a similar problem inFrance 2 weeks ago. I have ...

Resolved! Unlocking an O2 phone to use a different SIM card.

Hi All I am a business customer and need to urgently unlock an iphone6. Ive submitted the form but am worried at the responses on here mentioning 3 week waits - I need this doing ASAP if possible. Can any o2 community team member expedite things for ...

Can't send sms from iPhone SE

I recently changed tariff to get more data on my Small Biz package. Apparently it was put on a Data only Tariff in error. It has since been changed back to Voice but I still can't send an SMS. All other functions are working fine. I have got the iPho...

Resolved! Simlock

Hi! I've got iPhone 5S locked to O2, I am using Giffgaff right now and I am completely happy with it but I have from time to time use Three SIM card which my employee provide to me to contact with our customers. Screen shows information that SIM card...

Resolved! Data connection problems iPhone 7 plus

I'm having problems with my data connection and I don't know whether it's an O2 issue or a problem with my phone. The phone shows full 3G signal. However, periodically the data stops working (still showing full five bar signal). If I toggle airplane ...

Resolved! Connect iPad to personal data on Ipad Pro 2019

Hi im sorry if this sounds like a silly question but how do i connect to the internet using my data that i am paying for ie data on a sim card? I can connect to my internet at home and at my siters by connecting through wifi to our home hubs What i c...

iOS 12.3 now available

iOS 12.3 includes support for AirPlay 2–enabled TVs and features a redesigned Apple TV app. Also the usual bug fixes

O2

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