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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9587 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383211 Views
  • 4 replies
  • 0 kudos

Resolved! Whatsapp not working whilst roaming in Europe

Hey guys, for the past week or so my whatsapp isn't connecting to the network whilst on data roaming with 3G connection in European countries. It works fine in the UK however doesn't connect in Europe and I've tried in 4 different countries so far. I...

Anonymous by Not applicable
  • 38779 Views
  • 49 replies
  • 0 kudos

Resolved! O2 wifi calling problem

Just had wifi calling put on my Iphone6 plus yesterday because of non existent home reception indoors. Seemed ok after some installation probs but Guru finally got me there. However I went out today and finally noticed, as my phone was quiet, that th...

Anonymous by Not applicable
  • 17048 Views
  • 11 replies
  • 0 kudos

Resolved! Old iphone 5c

Hello, I need some help, my wife has an account with Tesco mobile and after some years she upgraded to a nokia phone which she hates, I had an old iphone 5c in the drawer from years ago with O2, it has not been used for 3 years. I no longer have a co...

John-Kay by Level 1: Joiner
  • 1930 Views
  • 3 replies
  • 1 kudos

Resolved! Unable to access certain apps

Is anybody having issues accessing certain apps on there mobile whilst using 4g, they work fine through WiFi but won’t log in without it

Birty by Level 1: Joiner
  • 6236 Views
  • 5 replies
  • 0 kudos

FaceTime Bug Warning

iPhone users need to read this. https://www.theguardian.com/technology/2019/jan/28/apple-facetime-bug-listen-calls-iphone-glitch-privacy

Bambino by Level 86: Prestigious
  • 6491 Views
  • 8 replies
  • 0 kudos

Cannot activate iphone after updating iOS

I recently updated iOS but yet again, it did not correctly update my iphone and I had to restore it to factory settings, losing everything on it. But, I now get an error message - "Your iPhone could not be activated because the activation server cann...

nomadsoul by Level 1: Joiner
  • 6291 Views
  • 12 replies
  • 0 kudos

My iPad won’t recognise it has a SIM

I need help - I have no WiFi access so need my iPad’s SIM to connect to data. I have a connected account with an iPhone but obviously two different SIMs. How do I fix this issue?

Wayne1 by Level 1: Joiner
  • 2733 Views
  • 5 replies
  • 0 kudos

Resolved! Unlock o2 mobile to use a different carrier

I have recently purchased an iPhone on gumtree and the phone is locked on o2 I have a three sim and don’t know how to unlock the phone for me to use a three sim

Rory by Level 1: Joiner
  • 1057 Views
  • 2 replies
  • 0 kudos

Unlocking iphone 5s bought from O2 PAYG

HiI have had 2 days of trying ot get O2 to unlock a phone I bought from O2 in UK - I am still in UK. I have spoken to two experts in chats who have taken my IMAP code and send me away to unlatch from Itunes once I have inserted an non O2 only to get ...

Frazzled by Level 1: Joiner
  • 1105 Views
  • 3 replies
  • 0 kudos

Resolved! APN settings for pay monthly iPhone 8

Good morning, I have just got a new iphone 8 on 02 pay monthly. I have googled and entered various different APN settings to be able to access my mobile data however i still cannot do this. I have reset the settings, i have turned the phone off and o...

Paisley by Level 1: Joiner
  • 1638 Views
  • 4 replies
  • 0 kudos