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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 441837 Views
  • 4 replies
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Data Usage Suddenly Increased?

Since recently paying off my iPhone 6, according to O2, I have suddenly (and inexplicably) started using up my entire data allowance within days of my latest bill. After many years with O2, this has not happened before - and I am also receiving texts...

Anonymous by Not applicable
  • 10005 Views
  • 17 replies
  • 1 kudos

Resolved! Screen Damage

Hello, I have broken my screen on y iPhone 8 and I would liek to organsie a replacement. I do have my phone insured but would like to get this organised as soon as possible. Can you let me know how I can do this please? Thank you, Heidi

Heidi89 by Level 1: Joiner
  • 1798 Views
  • 3 replies
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Resolved! No data abroad in Europe

HiI'm in Austria and can't get online with my iphone 6 - keep being told I don't have a data package which I do. This has happened in Italy and France as well. I've turned off 4G but that doesn't help. Impossible to get through to O2 on the phone - g...

Anonymous by Not applicable
  • 12345 Views
  • 31 replies
  • 1 kudos

Unlock iPhone 7

Hi all, Looking for a bit of advice if possible please... I have aquired an iPhone 7 locked to o2 (I have an o2 account, but the phone isnt associated with it). I'm trying to unlock it to use my work sim in it on a work trip abroad, for which i leave...

jayooo by Level 1: Joiner
  • 3323 Views
  • 8 replies
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Resolved! unlocking iphone 6

Hi, So i am no longer an o2 customer but i am trying to unlock an o2 iphone 6 that i used to have on a contract with o2.. i have waited 72 hours and not had a text message or email to say it has been done and my sim still says its unsupported when i ...

Katetra by Level 1: Joiner
  • 4616 Views
  • 14 replies
  • 0 kudos

Resolved! test

Hi, I was wondering if you could help me? I recently broke my iPhone 7, that was with Three, which resulted into my friend lending me her phone 7 plus that is with o2. My problem is I tried to set up this iPhone and put my SIM card in from my old pho...

Resolved! Unlatching

Hey,Just a quick one - when I complete the final stage of unlatching (new non o2 aim and connect to iTunes) will this then lock my phone to the network of the sim I use in the process or unlock it for all networks?

Bailey1 by Level 1: Joiner
  • 1530 Views
  • 2 replies
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Resolved! Old phone

I want to give my iphone5 to a family member. Do I need 02 to unlock itso it can be used with a pay as you go sim?

JoanM by Level 1: Joiner
  • 1959 Views
  • 3 replies
  • 0 kudos