apple watch

[Nicko1969]

Hi i was wondering if any could help me.My parents have just bought me an Apple Watch Series 4 cellular from The Apple Store.Called o2 to get connected to a tariff and i was told its only for customers who buy the watch through o2.Just checked on EE and they let customers connect who have bought there watches from The Apple Store.What is going on here.

[MI5 · Accepted solution]

@Nicko1969 

It doesn't matter where you buy from.

Set up the data plan from the watch setup routine and it will walk you through buying an airtime plan.

https://www.o2.co.uk/help/phones-sims-and-devices/apple-watch

Open the Watch app on your iPhone and tap on ‘Mobile Data’.

Then tap ‘Set up mobile data’. You’ll be prompted to sign in with your My O2 username and password.

Once you’ve signed in, select your Apple Watch plan. Follow the steps on the screen to set up your Apple Watch Airtime Plan.

It can take up to 24 hours to activate, but sometimes it might take a little longer.

To check if your new Airtime Plan is active, open the Watch app on your iPhone and tap on ‘Mobile Data’. In the ‘Data Plan’ section, if you see O2 with the word ‘activating’ then you’ll have to wait a little longer for set up to complete. If you see O2 with an orange ‘i’ next to it, then you’re all set up.

[Nicko1969]

All sorted.Many thanks for your help.

[MI5]

You're welcome

[NRODDY]

So if there any difference at all depending if you purchase your watch from o2 or direct from Apple? i.e differences in data limits, monthly bill cost etc etc?

[MI5]

No difference to the data plans available.

[NRODDY]

So the functionality. options and costs are all exactly the same?

[MI5]

Yes they are.

[NRODDY]

Excellent thanks very much you're been a great help. The help page suggested the same but, when I spoke to customers services they suggested otherwise so good to get a second opinion!

[MI5]

No worries mate