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age block

Anonymous
Not applicable

I tried to go on a website to look at adult toys and there is an age block, how do I take it off?

 

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MI5
Level 94: Supreme
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Registered:
O2 help page here https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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gmarkj
Level 66: Unequalled
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Registered:
You would need to get in contact with customer services using one of the methods on the following link:
http://www.o2.co.uk/contactus
Alternatively pop into your local store.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
  • 144142 Posts
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Registered:
O2 help page here https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Hey @Anonymous welcome to the forum! Do take a look at the info above (according to the help page you can also do this online by verifying your credit card) and let us know how you get on with it? slight_smile

 

Thanks @MI5 and @gmarkj for your help!

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