XR issue

[JadeR]

Why has my account not been credited since calling about an issue at the end of 2019?

[JadeR]

I have been in touch every couple of mo that with someone confirming this had been added to my account.. it is now coming to the end of 2020 and still has not been resolved

[Cleoriff]

@JadeR 

We have no access to your account on here. However, I will ask @O2Kyle who is an account advisor to look at this tomorrow morning.

[O2Kyle]

Thanks @Cleoriff.

@JadeR I need some details from yourself so i've sent you a private message so we can discuss.

[Cleoriff]

Thanks @O2Kyle