Wifi on London Underground

[Anonymous]

I have never had a problem getting wifi on the underground. My phone has always just automatically connected to the Virgin Media wifi without me having to do anything.

However over the past few weeks I haven't been able to connect. When I try to manually connect to Virgin Media it asks me what network I am with and then takes me to an o2 page where I am asked to enter my number. When I do so it says my number is not recognised.

Not sure why this has happened? I am not new to o2 and like I said, my phone had just been connecting automatically until recently.

Any thoughts?

[MI5]

Virgin have been upgrading the network and quite a few people have been having problems.
You may need to reset everything as said here http://community.o2.co.uk/t5/Other-Products-Services/O2-Wifi-At-London-Underground-Not-able-to-conne...