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Level 23: Casual Specs
Posts: 2,478
Registered: ‎03-11-2013

Re: Wifi issue with iPhone 6?


@Anonymous wrote:
It could be an iOS problem as I had a few occasions where my iPad wouldn't connect to WiFi. Had to manually connect to wifi.

It's ok connecting to the home router - but it will randomly disconnect itself and I can't get it to connect again until I reset my phone.  I did have problems connecting it to a printer in a store when I was printing photos off.

 

Hopefully the 2nd restore will help - otherwise i'll be back at Apple in 2 weeks.

Anonymous
Posts: 0

Re: Wifi issue with iPhone 6?


@gemz4the1 wrote:

@Anonymous wrote:
It could be an iOS problem as I had a few occasions where my iPad wouldn't connect to WiFi. Had to manually connect to wifi.

It's ok connecting to the home router - but it will randomly disconnect itself and I can't get it to connect again until I reset my phone.  I did have problems connecting it to a printer in a store when I was printing photos off.

 

Hopefully the 2nd restore will help - otherwise i'll be back at Apple in 2 weeks.


And I don't blame you for such an expensive item. 

Level 3: Thinker
Posts: 66
Registered: ‎21-10-2012

Re: Wifi issue with iPhone 6?

My second iPhone 6, has just started with the same problem tonight. I only took my old one in Monday, and had it swapped for a new one. I'm now fully convinced it's a iOS issue, I'm hoping the update sorts it out. Think it's out on the 20th of this month. Done a hard reset, see how it goes. 😣
Posts: 115,751
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: Wifi issue with iPhone 6?

Yeah, still lots of reports of dodgy wifi connectivity all over so I guess it must be software related.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 23: Casual Specs
Posts: 2,478
Registered: ‎03-11-2013

Re: Wifi issue with iPhone 6?

Apple told me that after a restore people need to wait 2 weeks for the data to collect for when they do a diagnostic.

Anonymous
Posts: 0

Re: Wifi issue with iPhone 6?

Does sound a reasonable settlement period after a restore for the logs to collate.
Posts: 99,130
Topics: 765
Registered: ‎14-01-2013

Re: Wifi issue with iPhone 6?

A very frustrating situation when you pay £600+ for a new phone...and it is having these issues. Even more frustrating is being expected to wait for 2 weeks until something 'can be done'...

Please do not think I make my comments purely because this is an iPhone.... Any item costing this amount should be issue free in my opinion...

To put it in perspective...I would hate to buy a washer/dryer costing in excess of £600 only to have some parts of it not work....Smiley Sad

*The Game Is On*

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Posts: 5,063
Topics: 113
Registered: ‎19-09-2014

Re: Wifi issue with iPhone 6?

Every product family has a "lemon" at some time during its existence......even Roll Royce.....it's just that some are less public than others.

"My life is a facsimile of a sham"
Posts: 99,130
Topics: 765
Registered: ‎14-01-2013

Re: Wifi issue with iPhone 6?


@Beenherebefore wrote:

Every product family has a "lemon" at some time during its existence......even Roll Royce.....it's just that some are less public than others.


Without a doubt....but there are lemons...and then there are orchards....Smiley Wink

*The Game Is On*

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Anonymous
Posts: 0

Re: Wifi issue with iPhone 6?

I've got exactly the same problems...I've had problems finding wifi...took 10 minutes to sign in to a network in a bar the other day ...and it occasionally can't search at all. Also the O2 signal is not as good as on the 4 s or S3 in our house..I've checked using the actual figures and it's a very volatile signal going from -78 to -117 in a matter of minutes without moving the phone. Far worse than the pretty static - 80 ish with the other two phones. Curiously daughter's updated 5s isn't so good as it was at holding the signal but it's better than my iphone 6 on ios 8.0