Wifi Extra....No longer logs in

Darrenj83 · ‎20-04-2016

Hi all,

basically yesterday i reset my network settings on my iphone 6 plus and since then whenever i get on the tube my phone no longer automatically connects to 'wifi extra'. it now asks for a username and password.

I put my o2 login details in but that fails to work.....

Any ideas?

thanks

MI5 · ‎20-04-2016

Try the reset outlined here http://community.o2.co.uk/t5/Other-Products-Services/O2-Wifi-At-London-Underground-Not-able-to-conne...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎27-04-2016

Hi @Darrenj83 did you manage to get this sorted in the end?

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