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Level 1: Joiner
Posts: 2
Registered: ‎11-07-2018
Accepted Solution

WiFi calls

My WiFi calling is enabled but does not connect. When I first enabled this option it worked ok for weeks now it will not connect
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Posts: 108,769
Topics: 561
Solutions: 14,406
Registered: ‎04-04-2012

Re: WiFi calls

Try disabling it in your MyO2 and try applying it again.
Also try a simple restart of your phone if you haven’t done so already.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: WiFi calls

Hi @Daveyb and welcome to the forum smiley Did you get a chance to give @MI5's above advice a go? Please let us know if it helps and how you get on with this!

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Level 1: Joiner
Posts: 2
Registered: ‎11-07-2018

Re: WiFi calls

That’s great thanks it’s up and running again
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Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: WiFi calls

Brilliant, really happy to hear that! Thanks for updating us @Daveyb slight smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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