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Why o2 take so long to unlock my iphone 5

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Anonymous
Not applicable

on ‎28-08-2013 18:21

on ‎28-08-2013 18:21

I asked o2 to unlock my iphone 5 on the 19th its now the 28th whats going on and why is it taking so long to do

i am a pay monthly customer and have no fixed contrct

 

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MI5
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on ‎17-10-2015 14:51

on ‎17-10-2015 14:51

Have you connected the phone to itunes with your new sim card in?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎17-10-2015 16:57

on ‎17-10-2015 16:57

Have you used the unlock form?

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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