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Why is it so hard to find live chat???

Alison04
Level 1: Joiner
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on ‎09-10-2020 16:28

on ‎09-10-2020 16:28

I want to talk to someone but cannot find live chat?!
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MI5
Level 94: Supreme
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on ‎09-10-2020 16:36

on ‎09-10-2020 16:36

@Alison04 

When available it will pop up here http://www.o2.co.uk/contactus

or here https://www.o2.co.uk/shop

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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on ‎12-10-2020 12:06

on ‎12-10-2020 12:06

Welcome to our community @Alison04 ! 

Hope you get in contact with Live Chat soon. If your query is something the community could help with too though, please let us know in case we can help in some way. slight_smile

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Ioan
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on ‎09-04-2021 15:23

on ‎09-04-2021 15:23

O2 became very difficult to contact and live chat its complicated 10out of 10 avoid if positive.
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