Why does my iPhone 5 bill show my calls but stops showing the text I've made for the last 3 weeks

[Anonymous]

Help

[Cleoriff]

You can view them in my o2....

http://www.o2.co.uk/myo2

You can also view them in the My O2 phone app. Just view the bill, click on messages and put in landscape mode. Message time are displayed in the first column.

[Anonymous]

Tried this and still no joy

[Anonymous]

Help I'm desperate to find a phone number that I have messaged and it's not showing

[Cleoriff]

Maybe you need to look in previous bills following the same advice as shown above. If it still isn't showing then I would guess it is lost....:smileysad:

[Anonymous]

Hi @Anonymous and welcome to the community,

Have you tried last advice? I think this can work but let us know ... 

[jonsie]

In My O2 on pc

view latest bill >> view latest details and charges select messages

If it's for a number you are looking for after your last bill was produced:

view latest bill >> scroll down to one of the previous bills and select it >> scroll down to 'view and print older bills'

You are then presented with the older type page layout. Select 'recent charges' and then select 'what I've used'

You can then see calls and messages since your last bill by using the drop down box.

[MI5]

Why can't O2 make this simple again like it used to be ?

[jonsie]

Seems to be forever a work in progress unfortunately. A simple link to recent charges is all it takes but you have to go all round the houses, that's progress! Thing is you eventually land on the old style web design....

[Anonymous]

I will feed it back to the team.

But at least is a work in progress...