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Where's my phone?

Anonymous
Not applicable

on ‎07-09-2015 21:23

on ‎07-09-2015 21:23

Ordered my new iphone 6 yday and all the emails and texts I got said I'd receive it today. It's not arrived but my 3G has now been disconnected as my new 4G sim has been activated even though I've not received it yet. Where's my phone and can I still use my current phone where wifi isn't available?

Thanks
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MI5
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on ‎07-09-2015 21:25

on ‎07-09-2015 21:25

Where does your tracking details say it is?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎07-09-2015 21:27

on ‎07-09-2015 21:27

Hi You need to contact O2 to see where your phone is....

http://www.o2.co.uk/contactus

And you should still be able to use your current phone

Veritas Numquam Perit

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MI5
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on ‎07-09-2015 21:31

on ‎07-09-2015 21:31

You'll need to go in store and get a new sim activated to continue using your current phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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‎07-09-2015 21:46 - edited ‎07-09-2015 21:47

‎07-09-2015 21:46 - edited ‎07-09-2015 21:47

@MI5 wrote:
You'll need to go in store and get a new sim activated to continue using your current phone.

Would you believe I meant to say that...but got sidetracked Whistle

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MI5
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on ‎07-09-2015 21:48

on ‎07-09-2015 21:48

I'd believe anything you say tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎07-09-2015 21:58

on ‎07-09-2015 21:58

@MI5 wrote:
I'd believe anything you say tongue

I can multitask with many things...but can't type fast.... moving about all over the place.

Unlike you of course LOL...

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