Hi, i ordered my ipad pro on the 25th nov 2020 and im still waiting
i call them on08/01/2021, and got told that it will be out for delivery tomorrow but all i got was my sim so i called them again and got told it will take 6 weeks
but when i looked on the o2 website yesterday it was saying that it was in stock ?????
Dont know what is going on with o2 FRAUDSTER COME TO MIND
I ordered a iPhone 12 pro on the 25th December and I haven’t heard anything since I had an email telling me it was out of stock but I have been updating the website checking when it had come in stock and it came back in 1 week ago and I still haven’t received my phone it’s been 15days!!
You'll need to call O2.
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
Veritas Numquam Perit