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Posts: 84,706
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Registered: ‎04-01-2009

Re: Whatsapp not working whilst roaming in Europe

Why would O2 have a restriction on Whatsapp but not on other messaging and social apps?

http://downdetector.co.uk/problems/whatsapp

Check for issues in other countries by clicking on the flag of that country.

Posts: 117,514
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Registered: ‎04-04-2012

Re: Whatsapp not working whilst roaming in Europe

It has to be a whatsapp issue - they just need to admit it!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Whatsapp not working whilst roaming in Europe

Getting same issue in Germany


@Anonymous wrote:

Hey guys, for the past week or so my whatsapp isn't connecting to the network whilst on data roaming with 3G connection in European countries. It works fine in the UK however doesn't connect in Europe and I've tried in 4 different countries so far. I haven't re-installed it yet as I have so much data on there to back up first. Any ideas? All other apps work fine whilst using roaming. Thanks


 

Anonymous
Posts: 0

Re: Whatsapp not working whilst roaming in Europe

Whatsapp need to provide a better answer and solution to this problem. They are simply fobbing me off saying its a network error - it cannot be as whatsapp works on wifi and other apps work on roaming.

Posts: 2,174
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Registered: ‎06-11-2014

Re: Whatsapp not working whilst roaming in Europe


@MI5 wrote:
It has to be a whatsapp issue - they just need to admit it!

Facebook own WhatsApp now... So can't see anyway they will admit it them at fault... But clearly they are.

Current Phone: Sony Xperia XZ Premium
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Re: Whatsapp not working whilst roaming in Europe

I certainly would be looking for an alternative to Whatsapp

https://www.theguardian.com/technology/2014/feb/20/six-alternatives-whatsapp-facebook

*The Game Is On*

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Posts: 2,174
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Registered: ‎06-11-2014

Re: Whatsapp not working whilst roaming in Europe

Line and bbm messenger are both cross platform now. You also have *cough* skype. Smiley Wink
Current Phone: Sony Xperia XZ Premium
Posts: 84,706
Topics: 580
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Registered: ‎04-01-2009

Re: Whatsapp not working whilst roaming in Europe

Line is possibly the best free messaging social app. Everyone I contact overseas has the app now and it's the preferred choice for the biggest part of Asia.

Anonymous
Posts: 0

Re: Whatsapp not working whilst roaming in Europe

So there's no solution to this? Can't believe whatsapp won't come up with an update. Surely many people would have complained by now.
Posts: 117,514
Topics: 575
Solutions: 16,490
Registered: ‎04-04-2012

Re: Whatsapp not working whilst roaming in Europe

We wouldn't know, have you asked whatsapp?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)