Solved: What happens to my new contract if new iPhone is d...

CharChar002 · ‎29-10-2021

Hi there, my upgrade is due tomorrow and I’m wishing to upgrade to the iPhone 13 pro max (with a completely different tariff) but obviously right now it’s out of stock/delayed delivery so what happens if I order it? Would my new tariff/contract start once the iPhone is dispatched or will it start straight away? Am I allowed to cancel it if the expected delivery date gets too long? I’m not sure how it works when the phone won’t be delivered for a while and I don’t really want to pay for a tariff on an old iPhone X that doesn’t work well anymore.

Thanks

MI5 · ‎29-10-2021

@CharChar002

Nothing will change until your new phone is dispatched.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-10-2021

@CharChar002

Nothing will change until your new phone is dispatched.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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