Weird ... iPhone 6 suddenly can't send email over 4G/3G

[Anonymous]

Hi

Until today I had no problems at all with 4G/3G.

All of a sudden today, I can't send emails on either of my 2 virginmedia accounts.

I can still receive emails no problem.

I can still send texts, make calls, browse the net ... no issues whatsoever

I just can't send emails!

It seems that it can't authenticate the SMTP server.

However, when I got home, switched wireless on and connected to my home network ...  no problems whatsoever.

Turn off wireless and I I can't send again.

O2 stated initiallly that since it worked on my wifi it clearly showed the network was ok.

Huh? Utter rubbish since we are talking two different networks ... it actually suggests the Virgin one is fine and the O2 network is not fine.

They suggested deleting my email accounts and re-enterring them.

Huh again?  clearly they are ok since they still work on wifi.

Just to please them so they could put a tick on their piece of A4 paper, I did it to one account anyhow and sure enough it didn't do anything.

(basically the equivalent of your ISP who suggests that switching everything off and on again will cure all known faults :smileytongue:)

Then of course I get the "Well it's email and we don't support email problems" and I should get in touch with my ISP.

Thanks O2, I'll remember that when renewal time comes round.

Naturally my ISP, though much more helpful than O2, could only suggest it was a problem with the O2 network.

O2 are adamant that it isn't.

Anybody else experienced anything similar or know if there's a fix please?

Cheers

Mark

[viridis]

I think I'd be prepared to wait the half a minute or so for even the largest file.

[Anonymous]

Well 5 minutes actually on the PDFs I was trying to download.
I know as I timed it, and demonstrated the issue to Virgin who also timed it and advised me to switch back to non ssl.
Personally if I'm paying for 100Mb then I want that not 500k
You do as you please.