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Water damage

Kealeyb
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Hi my daughter dropped her phone in water.screen not cracked .will turn on but screen is black makes a noise. How much roughly eould it cost to be repaired i understand its not a quote. But need a best price/worst case please as she has to save up and psy for it herself
Many thanks
Kealey
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Anonymous
Not applicable

Hi @Kealeyb it depends on what phone it is & whether you get it repaired locally by an independent or by the manufacturer. I wouldn’t use O2’s repairs as they don’t have a good reputation & would over charge an extortionate amount 

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MI5
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Water damage is usually terminal unfortunately so a replacement phone is really the only way forward.
Try Apple out of warranty scheme directly as they are usually the best for service in these circumstances.
https://support.apple.com/en-gb/iphone/repair
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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From what I remember, Apple out of warranty isn't available for water damaged phones. But I think you are right, the phone will fail quickly because of internal corrosion even if the screen is replaced.

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MI5
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I checked that first as wasn’t sure but it does state:
Other iPhone repairs
Do you need a repair for other issues such as the Home button, liquid damage, or an accessory?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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I think that must have been updated. I'm fairly sure they were excluded before but thats good news for @Kealeyb

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MI5
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Yes, I think you're right there jonsie.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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I thought they were still excluded but didn’t know it had been updated 

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EmilieT
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Hi @Kealeyb! How are you getting on with this - did you find any further info on this?

 

Cheers guys for all the helpful advice above slight_smile 

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Kealeyb
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Hi all thanks for your responses.
I have sent the phone off with 02 they are going to text me with a price.looks like im looking at way over £100. Ill update when i found out full extent of damage .thanks again 😁
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