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Voicemail

Lynsey2
Level 1: Joiner
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on ‎30-01-2021 19:58

on ‎30-01-2021 19:58

Hi
My voicemail isn’t working. I keep getting texts to say I have a voicemail. When I call it, though, it says there are no new voicemails. I did renew my contract on Thursday. I’m not sure if this has anything to do with it. I tried calling 1750, but it said voicemail couldn’t be set up because it didn’t have my number?
Thanks
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MI5
Level 94: Supreme
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on ‎30-01-2021 20:04

on ‎30-01-2021 20:04

@Lynsey2 

It should be setup by now so you'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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