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Anonymous
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Voicemail on Iphone 5s

I had voice mail working on my phone and somehow it's disappeared.  I've tried 1750 get three beeps no difference to the voicemail.  Phone just keeps ringing.  I have not got Tu Go on my phone.  Can anyone help?

 

Val

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Posts: 88,035
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Registered: ‎14-01-2013

Re: Voicemail on Iphone 5s

Hi @Anonymous

Hook up to iTunes and see if there are any carrier updates.Then look at settings , reset , reset network settings

If all that fails ring Customer services to have your account checked...http://www.o2.co.uk/contactus

*The Game Is On*

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Posts: 80,288
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Registered: ‎04-01-2009

Re: Voicemail on Iphone 5s

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Posts: 80,288
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Voicemail on Iphone 5s

Have you ever had TuGo on the phone and if so when you deleted it did delete the account and all data by ticking the box. I ask because it maybe switched off in the app when you deleted it.

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Anonymous
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Re: Voicemail on Iphone 5s

Good thinking @jonsie

 

@valtaylor let us know how you get on